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FAQs / Help

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. Please print out the ticket and bring it with you.

Do you issue refunds?

No, we regret that tickets brought on line are non-refundable.

I don't have a printer...

If you cannot print out the ticket; either  make a note of the 8 digit Booking Reference Number and take it with you, coupled with some ID or have the email showing the 8 digit Booking Reference Number and barcode available on your phone.

Can I use a promotional voucher to buy online tickets?

No, unfortunately we cannot accept promotional vouchers in payment for on-line tickets.

Is there wheelchair access?

Yes.

Can I purchase tickets at Cannon Hall Farm on the day?

Yes but tickets brought on the day are more expensive.

How can I get in contact with you?

Please call us on 01226 790427 or email info@cannonhallfarm.co.uk

Trouble with your purchase? Contact Cannon Hall Farm

info@cannonhallfarm.co.uk 01226 790427

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We provide the tools, expertise and support you need to manage the entire ticketing process, before, during and after the customer visit.