FAQs / Help
How do I use my DigiTickets?
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. Please print out the ticket and bring it with you.
Do you issue refunds?
No, we regret that tickets brought on line are non-refundable.
I don't have a printer...
If you cannot print out the ticket; either make a note of the 8 digit Booking Reference Number and take it with you, coupled with some ID or have the email showing the 8 digit Booking Reference Number and barcode available on your phone.
Can I use a promotional voucher to buy online tickets?
No, unfortunately we cannot accept promotional vouchers in payment for on-line tickets.
Is there wheelchair access?
Yes.
Can I purchase tickets at Cannon Hall Farm on the day?
Yes but tickets brought on the day are more expensive.
How can I get in contact with you?
Please call us on 01226 790427 or email info@cannonhallfarm.co.uk
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